Privacy Policy

This Privacy Policy explains how we collect, use and protect personal data.

AutoSelecta is operated by Adept Wrapping Ltd, trading as AutoSelecta, registered in England and Wales with its registered office at:

Autoselecta, Unit 9 Manchester Park, Tewksbury Road, Cheltenham, GL519EJ

For the purposes of UK data protection law, we are the data controller of your personal data.
If you have any questions about this policy or how we use your data, you can contact us at:

Email: [email protected]

Post: Data Protection Officer, Autoselecta, Unit 9 Manchester Park, Tewksbury Road, Cheltenham, GL519EJ

We may update this Privacy Policy from time to time. Please check this page periodically for updates.

Our platform is not intended for use by children under 18.

Summary: How We Use Personal Data

We use personal data to:

• Operate the AutoSelecta auction platform
• Verify user identity (KYC)
• Process wallet payments and bids
• Facilitate vehicle purchases and imports
• Provide customer support
• Improve our website and services
• Prevent fraud and maintain platform security
• Send relevant marketing communications (where permitted)

The sections below explain this in more detail.

1. When You Create an Account

When you register with AutoSelecta, we collect:

• Name
• Email address
• Phone number
• Address
• Payment details
• Identity verification documents (KYC)

We use this information to:

• Create and manage your account
• Verify your identity
• Enable bidding functionality
• Communicate with you about auctions and purchases
• Comply with legal and anti-fraud obligations

Legal basis: Performance of a contract, legal obligation, and legitimate interests (platform security and fraud prevention).

We retain account data for as long as your account remains active and for up to 7 years afterwards for legal and compliance purposes.

2. Wallet Payments & Auction Bidding

When you fund your wallet or place bids, we process:

• Payment information
• Transaction records
• Bid history
• Auction results
• Settlement records

We use this data to:

• Freeze and release funds
• Charge Buyer’s Premium (if applicable)
• Complete settlement
• Maintain transaction records
• Prevent fraudulent bidding

Payment processing is handled securely by third-party payment providers.

Legal basis: Contract performance and legal compliance.

3. When You Purchase a Vehicle

If you win an auction, we process data necessary to:

• Confirm the purchase
• Arrange export from Japan
• Coordinate shipping
• Handle customs and UK import requirements
• Arrange delivery

This may involve sharing limited personal data with:

• Japanese auction houses
• Licensed bidding agents
• Shipping companies
• Customs brokers
• Transport providers

We only share what is necessary to complete the transaction.

Legal basis: Contract performance and legal compliance.

4. When You Contact Us

If you submit a contact form, email us, or speak to our team, we collect:

• Your contact details
• Details of your enquiry
• Any information you choose to provide

We use this to:

• Respond to your enquiry
• Provide support
• Improve our services

Legal basis: Legitimate interests and contract performance.

5. Browsing Our Website & Cookies

When you visit our website, we automatically collect certain technical data:

• IP address
• Browser type
• Device type
• Pages viewed
• Time spent on pages

We use cookies and similar technologies for:

• Website functionality
• Analytics (e.g. Google Analytics)
• Security monitoring
• Improving user experience

We may also use advertising cookies to show relevant ads to users who have previously visited our site.

You can manage cookie preferences via your browser settings.

Legal basis: Legitimate interests and consent (where required).

6. Marketing Communications

If you subscribe to updates or create an account, we may send you:

• Auction alerts
• New vehicle notifications
• Platform updates
• Promotional offers

You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.

Legal basis: Consent or legitimate interests (where permitted by law).

7. Fraud Prevention & Security

We process personal data to:

• Detect suspicious activity
• Prevent fraudulent bidding
• Protect users and sellers
• Comply with anti-money laundering obligations

We may share information with authorities where legally required.

Legal basis: Legal obligation and legitimate interests.

8. Third-Party Service Providers

We share personal data with trusted service providers who assist us with:

• Website hosting
• Payment processing
• Identity verification
• Email communications
• Data storage
• Shipping and logistics

All third parties are contractually required to protect your data.

9. International Transfers

As part of the auction and shipping process, some personal data may be transferred outside the UK, including to Japan.

Where international transfers occur, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

10. How Long We Keep Your Data

We retain personal data only as long as necessary for:

• Account management
• Legal compliance
• Tax and financial record-keeping
• Fraud prevention
• Dispute resolution

In most cases, financial transaction records are retained for up to 7 years.

11. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (in certain circumstances)
• Restrict processing
• Object to processing
• Withdraw consent (where applicable)
• Request data portability

To exercise your rights, contact us at:
[email protected]

We may request proof of identity before processing your request.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk

12. Data Security

We implement appropriate technical and organisational measures to protect your personal data from:

• Unauthorised access
• Loss
• Misuse
• Disclosure

However, no internet-based system is completely secure, and you use the platform at your own risk.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in:

• Legal requirements
• Platform functionality
• Business operations

Updated versions will be published on this page.