FREQUENTLY ASKED QUESTIONS
Your deposit is applied towards your Autoselecta service fee, and the remaining balance must be paid within 3 days to allow the process to continue without delay.
Once payment has been received, we begin export preparation, arrange shipping, and manage the full journey through to delivery.
You will receive updates at each stage, including shipping details and tracking information.
To place a bid, a deposit is required.
The exact deposit amount is clearly displayed on each vehicle listing, removing any guesswork before you bid.
This deposit confirms your intent to purchase and ensures all bids placed on Autoselecta are genuine.
The deposit is only required when you are ready to place a bid.
If you do not win an auction, your deposit remains securely on your account.
If you paid via Stripe, the funds will be returned to your account.
You can also use the balance to place bids on other vehicles.
The deposit ensures all bids are genuine and prevents false or speculative bidding.
This allows our agents in Japan to bid with confidence on your behalf and maintain strong relationships with auction houses.
You do not need to arrange shipping. We handle the entire process for you.
Shipping costs are calculated live and shown before you place a bid, so you always understand the total cost in advance.
This includes export handling in Japan, shipping, port handling, customs clearance, and delivery coordination.
All local taxes and import costs are displayed in the pricing calculator before you place a bid.
For UK buyers, this includes VAT and import duty.
For international buyers, costs will be adjusted based on the destination country at the point of import.
After winning an auction, the vehicle is typically prepared for export within 7 to 10 days in Japan.
Shipping times depend on the destination. For the UK, this is usually 7 to 10 weeks at sea.
Once the vehicle arrives, additional time may be required for customs clearance, registration, and final preparation before delivery.
You will receive updates and tracking information throughout the entire journey.
Autoselecta operates as a fully managed service.
We handle everything from bidding in Japan through to delivery, including export, shipping, customs clearance, and preparation for registration.
Optional services such as compliance adjustments or modifications can also be arranged if required.
Yes.
If you are looking for a specific make, model, or specification, our team can assist.
We monitor Japanese auctions daily and can notify you when suitable vehicles appear.
We can also provide guidance on pricing, availability, and expected timelines.
Looking for a specific car?
